Policies

RETURN/REFUND POLICY

All products and services sold through the website are customized for the customer and therefore sales are final. If you believe you placed an order by mistake or for a quantity in error, reach us within two business days using the Contact Form and/or phone numbers on Contact Us page, and we will gladly reverse the charge.

DELIVERY TIMING/METHOD

Depending on product purchased, this time may range from three business days to twenty business days. Some of the product deliveries like Visitor View App or Custom Museum App or Collection on the web requires information from customer to embed in the App or access to client systems to be provided by the customer and the timelines are dependent on customer providing this information.
All services and software is electronically delivered to the user. Depending on the product it delivered through a link to a website, Play Store and App Store or through access to customer portal.

SHIPPING

No physical disks shall be provided. All products are e-delivered.

PRIVACY POLICY

Personal Information
During the Registration Process for creating a user account, we request for your name and email address. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
InfiCare Technologies, its subsidiary and divisions will have access to any information that you may provide as part of setup, use and cancellation of service. We post user testimonials on our website and marketing materials These may be specific testimonials or extracts from email or other communications with users. You may opt out by informing us in writing of your intention to not be quoted in our website or marketing materials.

Usage Details
Your and your customers usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded and analyzed by us.

Contents of your User Account
Your files and data may remain on our servers even after deletion or termination of your user account or service. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights.

Payment Information
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your standing credit card authotrization or ACH authorization information will be stored by us on paper and in email systems for processing future payments, your financial information will be stored in encrypted form on Payment Gateway Service Provider.

Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website. We link this automatically collected data to other information we collect about you

Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Services. Temporary cookies will be removed from your computer each time you close your browser. Your web browser may store your username and password. Technologies such as: cookies, beacons, tags and scripts are used by us and our partners, affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.